Hello, as the item you purchased is a one - time digital product, generally, we can't offer you a "return and refund" service!

Refundable situations (you can contact us via [email protected])

- Unable to download the item.

- The item is "not as described" or doesn't work properly.

- The item has a security vulnerability.

- The downloaded item is inconsistent with the demo version.

- The promised item support is not provided.

Non - refundable situations

- You don't want the item after downloading it. (We don't cover for your mistakes.)

- The item doesn't meet your expectations or you think the item is of poor quality. (We don't cover for your mistakes.)

- You bought the item by mistake. (We don't cover for your mistakes.)

- You find that the item is not compatible with your software version. (We don't cover for your mistakes.)

- You can no longer access the item because it has been removed. (We suggest you download the item as soon as you purchase it to avoid this situation.)